They were difficult to use even when they were set up. What is a reasonable answer to this problem? I'm sure you guessed it – creating affordable CRM software and delivering it as a service totally online. Salesforce was founded on this principle. Salesforce began as a Software as a Service (SaaS) company and has since evolved to become the world's fifth largest software company. www.sevenmentor.com/salesforce-training-in-pune.php